Security

Vulnerability Disclosure Policy

How to send Praesidia a reproducible security report and keep testing safe for other customers.

This policy was last updated in September 2026.

How to report

Email security@praesidia.ai with enough detail for the issue to be reproduced and validated. A useful report includes:

  • The affected asset, such as a URL, API endpoint, SDK, or hostname.
  • A clear description of the issue and its potential impact.
  • Reproduction steps, a non-destructive proof of concept, or a short screen capture.
  • The accounts, tenants, and identifiers used, limited to accounts and data you own.

Machine-readable contact details are available at /.well-known/security.txt. If a report needs sensitive supporting material, say so in the first email and ask for an encrypted delivery channel before sending it.

Disclosure expectations

We ask reporters to give us a reasonable opportunity to remediate before public disclosure and to coordinate timing with us.

Praesidia does not currently operate a paid bug-bounty program.

Systems covered by this reporting channel

  • praesidia.ai and its subdomains.
  • app.praesidia.ai and the Praesidia dashboard.
  • Praesidia's public API and MCP endpoints.
  • Praesidia SDKs and command-line tools distributed to customers.

Keep testing safe

  • Test only accounts, tenants, systems, and data you own.
  • Stop after confirming the issue; do not access, modify, retain, or disclose another customer's data.
  • Do not perform denial-of-service, volumetric, social-engineering, phishing, or physical attacks.
  • Do not submit automated-scanner output without a reproducible security impact.
  • If customer data is encountered unexpectedly, stop testing and report the event immediately.

Contact

Send security reports to security@praesidia.ai. For non-security questions, use the contact details on the About page.